Melissa graduated from University of Nevada, Las Vegas, where she double majored in criminal justice and psychology. Wanting to continue in the legal field, she began working as a case manager assistant in a personal injury law firm. She later was promoted to case manager, then a year later to litigation paralegal.

She continued for a few years as a litigation paralegal, until she was presented with the opportunity to work as an administrative assistant for Coaching Pros for Personal Injury LLC with founder, Jacqueline Villeda.

She is currently operations manager for Jackie Villeda’s three businesses in the personal injury industry. Additionally, she is a graphic designer and editor at Legal Directory for the Community, as well as the academy’s student relations coordinator and instructor.